How to fix “Something went wrong” Instagram error

Recently, many users reported Sorry something went wrong Instagram error. This error can be quite problematic since you won’t be able to sign-in to Instagram at all. If you are experiencing difficulty logging into your Instagram on phone, then dig into this article for fast and simple solutions.

Here is a comment by one of the Instagram users:

I have been having this problem for over a week now and have been trying to find a solution from many resources, but none of them seems to work.

For reference, it is an account for a gaming community that is shared by serval users that are from different countries and obviously, use different devices. It is registered from a gmail account and is not linked to facebook or any other app.

At first, I would get a “We’re sorry, but something went wrong. Please try again.” message whenever I tried to refresh the page. I was still able to use the account normally despite the error, until one day I found out that I couldn’t edit my profile anymore and the same error message show up, other than that it is just a blank page. I could, however, still upload images and edit image descriptions. I can also edit my profile if I log into instagram from a brower, except that any mention of other accounts in the profile description is broken when accessing the page on phone.

I have tried logging out and logging back in, reinstalling the app, using a vpn, connect with a Facebook account and then another different Facebook account – none of them helped (I have already unlinked the account with Facebook). I have also reported in app and have received no responese. This is also not about my device/internet since as I mentioned above, it is a group account and all of us are having the same problem so I’m sure it is account specific.

I have researched about the reasons that might have caused the problem. And one of the possible reasons are that my device is banned. But I find that unlikely since we have about five people sharing the account. Unless the problem will happen as long as one of the devices that is logged in with the Instagram account is banned?

I really have no clue what’s wrong with the account anymore or am able to find any working solution. Please let me know if any of you have encountered similar problems and are able to work it out somehow. 😭

How can I fix Instagram Something went wrong logging in error?

  1. Confirm if Instagram server is available
  2. Login through Facebook
  3. Use Windows 10 app to connect Facebook
  4. Temporarily disable your account
  5. Contact Instagram Help Center
  6. Uninstall and reinstall the Instagram app

1. Confirm if Instagram server is available

server Something went wrong Instagram

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Sometimes, Instagram servers can be temporarily unavailable. You can confirm this from live outage map online or ask your friends if they are having the same issue. Just confirm that the issue is only related to your account and not the Instagram server.


2. Login through Facebook

login facebook Something went wrong Instagram

Try to log in to your Instagram with your Facebook account. Note that this can only be possible if you had earlier connected these two accounts. So it is advisable to get your Facebook and Instagram account connected. Linking your accounts can help you save it from being hacked and can help you quickly resolve the Sorry something went wrong Instagram error.


3. Use Windows 10 app to connect Facebook

After this error message had occurred, you can only log in to the web version of Instagram. However, you might circumvent this problem by using the Instagram application for Windows 10. This can be directly done from your laptop or desktop.

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After downloading the application from the Windows Store, log in and check if the issue is still there.


4. Temporarily disable your account

Sometimes Sorry something went wrong Instagram error can appear if there are glitches with your account. To fix it, follow these steps:

  1. Go to the web version of Instagram, and navigate to Settings.
  2. Look for Temporarily disable my account option at the bottom and select it.
  3. Wait for about 2-3 hours.
  4. After waiting, enable your Instagram account and check if the problem is resolved.

5. Contact Instagram Help Center

contact support Something went wrong Instagram

If you have tried all these options and the issue is still not resolved, go to the authorization screen and look for Log In Help. Enter in the email address used to register your Instagram and select Send E-mail. Instantly a message will be sent to your mailbox. Go through the link in the mail sent to you and follow the steps to log in.


6. Uninstall and reinstall the Instagram app

This option has really worked out for many users. You can quickly uninstall and reinstall your Instagram app. Bear in mind that this solution works only if you’re using Windows 10 Instagram app.

There you go, these are some potential solutions that might help you fix the Sorry something went wrong Instagram error. Let us know in the comments section if any of these solutions worked for you.

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