Have you experienced trying to purchase something from Amazon and see there is no way to do it? What happened to Amazon? In this article, we will tell the story and discuss it.

What do we know about Amazon?

Amazon is an international conglomerate that focuses on e-Commerce, digital streaming, and artificial intelligence. It is one of the top five information corporations in the US.

Amazon has founded in 1994 by Jeff Bezos and based on 2020 statistics, its revenue has reached more than 380 million dollars. Amazon has many services that users can get a nice experience with, such as Amazon Alexa, Amazon Music, and Amazon Prime.

What happened to Amazon in the July of 2021?

The story began on July 12, which some users put some reports that they have some problems with the website. Down Detector also received many posts complaining about the status.

Here, we have listed the events based on a timeline to explain them better;

(July 12, 2021 / 8:47 am): some users are reporting they have encountered some issues with accessing the websites. The reports are rising.

(July 12, 2021 / 5:35 pm): Amazon and AWS went down for many in the US, Canada, and UK region. Amazon is trying to resolve the problem, but no success is achieved.

(July 13, 2021): it seems all the problems are fixed and both Down Detector and Twitter are not receiving any reports.

(July 22, 2021 / 10:00 pm): Amazon is down again and this time, some important popular services, such as UPS and HBO max are also out of access. There is no reliable reason for this widespread outage.

(July 22, 2021 / 10:15 pm): Akamai, a popular content delivery network provider, has confirmed that its service is suffering a major outage at the moment.

(July 22, 2021 / 10:25 pm): Akamai tweeted this information:

(July 23, 2021 / 1:36 pm): The problem seems to have been fixed because there are no signs of any AWS or Amazon-related outage.

(August 7, 2021 / 11:09 am): Amazon and AWS are once again having an outage. Many users are sending their reports to Twitter and Down Detector.

(August 24, 2021 / 11:57 am): Some reports are appearing on social media which the Amazon is still down. According to these users, they face an error message “Sorry, something went wrong, We’re working on fixing it.”

(August 25, 2021 / 8:36 am): It seems still many iOS users are facing problems and they are sending their complaints to Down Detector and Twitter.

(Agust 26, 2021 / 11:26 am): Amazon support is asking iOS users to update the application and clear cache for the app in the settings and also enable auto-update to fix the CS11 issue.

Has the problem been resolved now?

The answer is yes. You can use the Amazon website for selling or purchasing goods with any bug.

How can I check the status?

This is a list of websites that you can visit and see if the Amazon website is accessible;

  1. downdetector.com
  2. isitdownrightnow.com
  3. servicesdown.com
  4. downforeveryoneorjustme.com
  5. istheservicedown.com

These websites’ data are up-to-date and there is also an option to see the other users’ reports, such as complaints.


Although many times, these being “gone off” are scheduled and mostly because of maintenance and hardware updating, sometimes it takes more and you have to be patient until the developer team can recognize and fix the bug. For getting more information, you can also contact other users and ask whether they have the same problem.


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