Instagram is one of the most popular social networks that offer new features to its users from time to time. One of the features that have been welcomed by the fans of this program is life. In the live broadcast article on Instagram, we explained this feature in detail and said that with the help of Instagram, you can talk to your followers instead of recording a video on your phone and sending it to live in a story. In this two-person live story article, we also explained how two people can live together. But some users of the Instagram application can not use this feature and receive an error message when communicating. The problem of live Instagram can occur for various reasons. In this regard, we intend to examine how to solve the problem of live Instagram and to teach you a few simple solutions to solve the problem of live Instagram. We also suggest you read our other articles in this regard, such as deleting your Instagram account and fixing the problem of logging in to Instagram. What is Instagram Live?
The Instagram live feature is one of the features that was very well received from the first day. Using this feature, you can communicate live with your audience and followers on Instagram. There is no limit to the use of this feature and you can use it to have personal video media for yourself. When playing Instagram live, your audience can comment on your comments and receive your response immediately and directly. To learn more about the possibility of Instagram Live, you can refer to the tutorial and tricks of Instagram Story and Live Story. But all this does not mean that there is no problem with this attractive feature of Instagram. Like any other product, the Instagram Live feature can face problems such as non-broadcasting, untimely disconnection, errors such as Checking Connection, and other issues, which we have discussed in the following.
Fix Instagram live bug by restarting the mobile phone
As we mentioned in the article on fixing the problem of playing and not opening Instagram video, the first way to face problems with a mobile phone is to restart it. This, despite its simplicity, often solves problems. It is best to turn off your phone completely and then turn it on again. This is usually done by holding down the Power button for a few seconds. But there are different ways to restart different mobile phones. For example, on the iPhone you can do this:
- Press and release the volume up button.
- Immediately press the volume down button.
- Press the on / off button of the phone until you see the Apple logo.
Instagram update to solve the problem of not connecting to Instagram Live
Always keep your apps up to date. This is especially important for apps like Instagram that provide regular updates. To do this, you can use the Play Store on Android phones and the App Store on iPhones. For example, on the iPhone, you can follow the steps below:
- Enter the App Store icon on the first page of the phone
- Touch the Updates icon at the bottom right of the page.
- Now touch the Update button.
- 4- If there are several applications for updates, you can select Update All Guinea.
In addition to the Instagram update, pay attention to installing the latest version of the operating system compatible with your mobile phone. On iPhone, you can go to Settings-> General-> Software update to check this. It is always better to restart your phone once after installing new updates. One way to troubleshoot Instagram Live is to stop the app completely and reopen it once. To do this, enter the phone settings and refer to the Apps section. On this page, select Instagram from the apps and click FORCE STOP like the image. Then try again to use the live feature.
Fix the problem of Instagram Live by resetting the phone
One of the first and easiest steps you can take to fix the Instagram Live problem is to reset your phone. In many cases, once the phone is turned off and on, its minor errors are fixed and its problems are solved. To smooth reset your phone, turn off your device and wait a few moments. Then turn on the phone again by holding down the power key. For more information about resetting different types of phones, read the reset phone article.
If this feature is not yet enabled for you or you can not use it, we suggest you update your application to the latest version. Note that some new features take some time to activate for all accounts. In many cases, the problem of Instagram Live is caused by a bug in the program and is solved by updating the application. If this does not solve the problem, try the other methods mentioned.
Fixed the Instagram Live problem by reinstalling the app
If updating the program does not help to solve the problem of Instagram Live, you can completely remove this application from your phone once and download and install it again. If the problem is caused by software bugs and errors, this will fix it.
Fix the problem of Instagram Live by checking the internet speed
As you know, by entering the Live section and selecting the Go Live option, the phrase checking connection will be displayed on the screen, and Instagram will check your internet connection. If there is no problem, after a few moments you will be in live mode. On the other hand, many users at this stage will encounter the error message your connection is not strong. In such cases, your internet speed is probably too low to use the live feature. In this situation, to solve the problem of Instagram Live, we suggest you connect to a higher-speed Internet, and if you use mobile Internet and your SIM card supports 4G Internet, put your phone in 4G mode as well.
Solve the problem of Instagram Live through IP change software
If you could not solve the problem of Instagram live with the mentioned methods, we suggest that you activate your IP change software and try to put it live again. In many cases, this method solves the problem.
Fix the problem of Instagram Live by removing cache and data
Another thing that can disrupt the Instagram app is filling up the cache. To solve the problem of Instagram Live, we suggest you delete your Instagram cache and data. To do this, enter the phone settings and select Apps. Then choose Instagram from the apps. In the next step, like the image, point to the Storage option and select CLEAR DATA and CLEAR CACHE one by one to remove the cache and data. Then check again to see if the Instagram Live problem has been fixed.
Use another device
You can open other accounts on your phone and see if they have the same problem. You can also open your account on other phones and see if the Instagram Live problem is resolved. If this does not fix the problem, it is probably a problem with your Instagram or account.