Installing the Discord application on your Windows 10 or Windows 11 computer may result in the error message Installation has failed. This post identifies the potential causes, as well as the most effective solution to the problem.
How come I can’t install Discord?
You may receive the “installation failed” error when trying to install Discord if you have one of the following factors:
There is an active discord process running.
When Discord fails to install and you receive the “installation failed” error when you try to reinstall, there may be an active process blocking the installation. In some cases, Discord itself is running this process, in others, it might be another related process.
Try pulling up the Task Manager (CTRL+ALT+DEL) if you want to find out if you still have multiple instances of Discord running in your machine.
Interference by a third party.
Other apps may be blocked from being installed if certain programs or pieces of software are running. It has been reported in the past that some users have experienced problems installing Discord due to their security software.
It’s possible that any antivirus or antimalware software you have installed on your PC considers the installer a threat and refuses to launch it.
Incompatible Windows OS settings.
It may be necessary to run Discord in compatibility mode on certain machines. It should run even when this mode is not activated by default, but if you encounter problems after installing Discord, you should check its compatibility first.
Drivers that are out of date.
Occasionally, Discord won’t install if your computer doesn’t have the latest audio hardware drivers.
A driver is the operating system for a particular piece of hardware and is required by Windows to run apps such as Discord. Depending on your audio driver, apps that use your hardware may not function correctly or may refuse to install.
There are damaged files.
There is a possibility that the previous Discord folders or files were not deleted properly, or are still detectable by the system when you try to reinstall Discord. There is also the possibility that the installation files may be damaged.
Installing apps is blocked by the browser.
Your web browser may be running an extension designed to block software downloads if you have configured your web browser to be more secure.
I cannot install Discord, the installation failed!
When Discord installation fails for you, it’s almost certainly because the app is running in the background. Depending on your system configuration, you may have to uninstall the program completely before reinstalling it. It is possible to fix the Discord installation failure error by deleting all the old files associated with it. See below for more information.
Discord Installation has failed
In case you encounter an Installation that has failed – Discord error, you can try our recommended solutions below in no particular order and see if that helps to resolve the problem.
- Use the Program Install and Uninstall Troubleshooting Tool
- Clear the local app data for Discord
- Verify that your browser is working
- Run the Discord installer after performing a Clean Boot
- Disable your antivirus software temporarily
- Use Safe Mode to install Discord
- Install the latest drivers
- Close applications from third parties.
- Terminate the Discord process.
- Update Windows if necessary.
Let’s take a look at each of the listed solutions and the process involved.
1. Use the Program Install and Uninstall Troubleshooting Tool
When installing or uninstalling programs isn’t working, Microsoft’s Program Install and Uninstall Troubleshooter can help. Additionally, it fixes corrupted registry entries. If you still have trouble with the Installation has failed – Discord error, you can try the next solution.
2. Clear the local app data for Discord
If you want to clear the Discord App Data folder contents on your Windows 10/11 PC, follow these steps:
- Invoke the Run dialog by pressing the Windows key + R.
- Type the environment variable below in the Run dialog box, then hit Enter.
- Locate (you may have to display hidden files/folders at the location) the Discord folder.
- Select Delete from the right-click menu. Follow the prompts if necessary.
- Close the File Explorer window.
Now you can run the Discord installer to see if the issue has been resolved. Otherwise, move on to the next solution.
3. Verify that your browser is working.
Make sure that you are downloading the installation files from the official website before downloading the Discord app.
If the download does not appear to happen after you click the Download button on the website, your browser might be blocking it.
Ensure that you haven’t enabled any extensions that prevent the download of third-party software in your browser settings.
4. Run the Discord installer after performing a Clean Boot
For this solution, you will need to Clean Boot your Windows 10/11 device so that you can run the Discord app installer and verify that the installation was successful.
5. Disable your antivirus software temporarily
The security software you have installed will have a great deal to do with this. Please refer to your manual for details.
To disable your antivirus software, find its icon on the taskbar (usually in the lower right corner of your desktop) or in the notification area. Select the option to disable or close the program from the right-click menu.
If the error reappears, run the Discord setup file once it has been disabled. In this case, follow the next step.
6. Use Safe Mode to install Discord
In this situation, if nothing has worked so far, a third-party program or a driver may be interfering with the install process, resulting in the error. If this is the case, you can install Discord in Safe Mode.
7. Install the latest drivers.
By opening the Control Panel>Device Manager, ensure that all your drivers are up to date, particularly for your audio devices. Follow these steps:
- Press the Windows key or the Start button on your keyboard.
- Select the RUN app by typing “run”.
- Click OK after typing “devmgmt.msc” into the RUN box.
- Open Sound, video, and game controllers once Device Manager is open.
- Select Update driver software from the right-click menu of your audio device name.
8. Close applications from third parties.
Discord installation files can be flagged as a threat by some antivirus or security software. If this happens, disable your security software and run the installation again. Once the installation is complete, make sure your security software is enabled again.
9. Terminate the Discord process.
By pressing CTRL+ALT+DEL on your keyboard, open the Task Manager, find any Discord processes, or any other processes related to it, and click End Task.
10. Update Windows if necessary.
Even if you do not experience any problems, updating the software environment of your computer is very important. It’s unlikely, but it’s possible you didn’t meet the system requirements of Discord due to your Windows specifications.
It is even more important to ensure that your operating system is up-to-date if you are having trouble installing Discord. Hope this helps!