HBO Max is down? - Wepicker

HBO Max not working for you? Unfortunately, at least according to the latest Down Detector report, no amount of troubleshooting will help you. It seems that in the last one or two hours, the service has encountered an average problem. In our experiment we found that this service still does not work for us, but many recent comments show that it works for others.

HBO is the world’s largest premium cable and this success is largely due to its continued success with major acclaimed TV shows and movies, including hits such as Game of Thrones, Veep, Silicon Valley, West world, and more recently, Lovecraft Country. Fortunately, HBO makes it easy for anyone in the United States to access their content with HBO Max. This allows users to access all current and past HBO TV shows and original movies, plus additional content. But what if HBO or HBO Max do not work for you?

 The best HBO Max shows

Whether you are using HBO Max or HBO Max for Roku and Amazon Fire TV, the fixes are basically the same. If HBO or HBO Max does not work for you, here are some possible solutions. You can register for HBO Max at the following link:

HBO Max logo


HBO Max is your home for Warner Bros. movies and TV shows, such as Lord of the Rings, Comic Book Superheroes, and more which shows that are not available anywhere else.


Make sure you enter the password correctly

For HBO users who have access to HBO Max at no extra cost, you should contact your cable or satellite TV source directly for this information. For HBO Max users with username problem, you can contact this service to send details of the email address you used to sign in or reset your password. You must provide the email address and password of that service if you subscribe to HBO Max through Hulu,


How to fix HBO or HBO Max broadcast problems at home

If you find that HBO or HBO Max does not work in your home, there are several steps you can take to resolve these issues. If you have a streaming problem at home, you may want to restart your TV, set-top box, game console, or mobile phone to see if it solves the problem. Turn off your home router for about 60 seconds and then restart it to see if it stops downloading. You can turn off your modem for up to 30 seconds and then restart it.

You can try reinstalling HBO Max programs on your devices.

If you are still experiencing streaming issues, your wireless router may be in the wrong place and its signals may be blocked. Try to move it to the part of the house that is more open. You may also try to connect the router directly to your smart TV, set-top box or game console. You need at least 3 Mbps download speed to access content on HBO Now or HBO Go. In rare cases, if HBO does not work and you use it on your game console or set-top box, you may experience HDCP (High Bandwidth Digital Content Protection) error. If so, make sure all the cables that connect your box to the TV are connected properly.


How to fix HBO Max problems on smartphones and tablets

If you find that HBO Max does not work properly on Android and / or iOS smartphones and tablets, there are a few things you can do. If you are on a mobile network, you may find that connecting speeds is not enough for a good streaming experience. In this case, connecting to a Wi-Fi signal may help. You can also turn the airplane mode on and off again, which sometimes fixes connection problems. In addition, you can also turn your mobile device off and on again.

You can also troubleshoot some issues by restarting programs, and uninstalling and reinstalling them can help. You can also clear the program cache to fix problems. If you have an Android device, go to Settings> Apps & Notifications, then select “HBO Max”. Then select “Storage”, then tap “Clear Storage” and finally “Clear Cache”. For iPhone and iPad, tap the Menu button in those apps and tap “Clear temporary files” on the settings page. Finally, make sure you have the latest version of HBO Max installed on your mobile device. You may encounter bugs that have been fixed in the latest version of the app. Or you can uninstall the program and then reinstall it on your device.


HBO or HBO Max may actually be disabled

Although this is rare, HBO and HBO Max may not work because they are actually out of order recently. You may want to go to the Down Detector site to see if anyone else has a problem. There may also be a problem with your Internet service at home.


Want to know why HBO Max does not load on your device?

Since Warner Media Direct released HBO Max, the platform has encountered unexpected errors, crashes, and other types of problems. While this is understandable for a newly released app, no one expected HBO Max to be completely unusable at times. This is also disappointing considering that you pay a high price to enjoy its services. However, we are confident that everyone who supports HBO Max will do their best to keep this platform accessible to most users. One of the most common complaints about HBO Max is that the app or website refuses to end-user downloads. If you are here, you can imagine that you are experiencing the same thing.

As far as we know, not loading HBO Max is usually caused by a slow internet connection. Corrupted files and incompatible devices can also be the cause of this problem. To help our HBO Max subscribers, we have decided to take a deeper look at this issue and offer the best solutions to solve the HBO Max problem if it does not load.


  1. Check HBO Max servers.

Before making any changes to your system, the first thing you should do when encountering HBO Max is to check if there is a problem with your platform or device. You can do this by going to down detector, a third-party website that displays the current status of HBO Max.


HBO Max server status

If the HBO Max servers are not available, you just have to wait for it to be online again, because the server issues cannot be fixed by you. Continue the following method.



  1. Try watching another show.

If your favorite programs are not downloaded on HBO Max, it is possible that this problem is isolated only to certain titles. To confirm this, try playing random movies and TV shows. If you can watch other programs on HBO Max, it means that the movie or TV show you originally aired is not available or broken. To fix this, go to the last method below to report the problem to the HBO Max team Give.


  1. Check if your device is supported.

Another reason HBO Max does not load is that you are using an incompatible device. While HBO Max is available not in all devices running the operating system.

To check if HBO Max supports your player, go to the Help Center and search for a list of compatible devices. If your current device is not supported, get a compatible device or watch your favorite apps on the HBO Max website.


  1. Check and reset your internet connection.

A slow or unstable network can also cause HBO Max not to load. You can verify this by performing a speed test on your network using to measure your current upload and download bandwidth.


Speed test

If the test results show that your internet is problematic, restart your network router to reconnect the modem to your ISP servers.


Restart the router

Once done, perform another test to see if your connection is now working properly. Finally, if you still experience low network speed, contact your service provider and ask them to repair their service. On the other hand, if your current plan does not meet HBO Max bandwidth requirements, you can upgrade.


  1. Turn off the VPN.

Virtual private networks or VPNs can also cause HBO Max not to load on your device. VPNs make changes to your IP address and direct your data to their servers, which can cause delays and interruptions. If this happens, HBO Max will not be able to communicate with its servers, which will prevent the application from loading.


Turn off the VPN

On the other hand, you can also go to a reputable VPN provider such as PureVPN. Compared to other VPNs, PureVPN keeps your network stable and works well with streaming services like Netflix, HBO Max and more. Also, if you use a VPN to circumvent regional restrictions, you can check out our dedicated guide to accessing HBO Max outside the United States.


  1. Clear you’re browsing cache and cookies.

If HBO Max does not load in your browser, it may indicate that some of your browsing data is corrupted. This temporary data is used to load websites faster, and your browser may not work after it crashes. To resolve this issue, follow these steps to clear your browsing data: In your browser, click More Options and select Settings. Then go to Privacy and Security, then select Clear Browsing Data. . Now click on the Time Range tab and select from the All Time list.