Many Instagram users have reported that a red number appears in front of its direct message icon, but no message is displayed when they open messages. Why does this happen on Instagram? Why doesn’t the Instagram notification disappear? Here are some ways to manage notifications sent from Instagram to eliminate this problem.

See Also: Instagram not loading pictures

Instagram says I have a message but I don’t (2022 update)

If Instagram shows notifications it means you have an unread messege somewhere in the direct message section. Unless it is a bug.

You can solve Instagram 1 message glitch in the DM section of Instagram by opening all parts including general messages, requests, spams, and checking the entire direct messages. May be someone who already sent you message is back to Instagram.

Some other ways can also help, for example clearing the cache of the Instagram app on the phone. The app may have already cached the sent and unread messages, and you can not remove this cache by opening the messages. But what is the solution?

I accept message request on Instagram but there is no message

Many Instagram users like you, report that when they accept a new message on the list request message, suddenly their message disappear. This can be mostly because of internet connection, or unsend the message from the sender. So, if you turn off and on the internet connection, and refresh the direct message section on instagram, and still no message, most probably they have unsent the message.
However, if you accept the message, and there is red dot on your DM notification bar, it means that you have that message somewhere in the list. If they sent you a message long time ago, it must go to the down of the message list. So, you should scroll down the whole list until you find it.

How to get rid off Instagram notifications that wont go away

One of the reasons that Instagram Direct Message Notification is displayed is that you have a message in the bottom part of the list or in “General” section and you cannot see it.

#1 Check if Instagram is down

I always recommend before doing anything, check Instagram down status on downdetector. If you see an increase in the chart, so it could be Instagram bug. You need to wait for a couple of hours, until Instagram server back to normal.

#2 Check the entire direct message list

First, go to the Direct Message list, scroll down and see if there is any unread messages there. If you do not see anything in this list, go to the General tab look for the message. There are other ways to investigate this problem that we suggest you see in the rest of this article.

#3 Check Instagram Direct Message Request

The message sent to you and will be displayed as a notification will probably be displayed in the Direct message requests section. Even with all the options we mentioned, if that happened then, you would still see this notification. To open the message, enter the DM section of Instagram and open the Message requests section, which is displayed in a blue font at the top right. If you open the message in this list, you will see an Accept option, eliminating Instagram notifications.

#4 Check your internet connection

Another major problem with Instagram notification Won’t Go Away is the problem of not connecting to stable internet. Suppose your internet speed is slow or the sent data is challenging to reach your phone. In that case, you will only receive Instagram notifications. Still, when you open the application, you will not see anything. You can change your internet connection to fix it. For example, connect to WiFi from Cellular data and see if the problem is solved by opening the application again.

Sometimes you will not find anything suggesting canceling the red color next to the Instagram icon or the direct message icon. An important message may have been sent to you by someone who wishes to see this message sooner. Maybe this is just a system bug that you can check to get rid of the line. But there is a general way to do this:

  1. First, check that all notifications are disabled in the Instagram application. To do this, you can click on the hamburger menu on the Instagram profile page, go to the Settings section, and in the Notifications section.
  2. You can also update the Instagram application.
  3. Restart your phone.
  4. Maybe you should delete the Instagram app.
  5. Check to see if your phone has enough space to receive notifications or Instagram data.
  6. Finally, you can go to the notifications section on the phone. First, disable this option for Instagram once and activate it again.

#5 Turn off Notifications

  1. The first thing to check is to disable notifications. To do this, you can use the Instagram application and phone settings.
  2. If you want to cancel notifications in the Instagram app, go to the Instagram account and open it.
  3. In the upper-right part, click on the hamburger menu option and enter the settings section.
  4. From the Settings section, select Notifications.
  5. Enable any notifications you need and disable other notifications.

If you want to disable Instagram notifications from the phone settings, do the following step.

  1. Go to settings
  2. Click the Notifications option.
  3. You can search for Instagram in the Apps section and select it.
  4. You will not see notifications that you can not disable from this section.

#6 Restart the device

One of the easiest ways to solve the Instagram notification problem Won’t Go Away is to restart your phone.

  1. All you have to do is hold down the power button on your phone for a few seconds to turn the nettle off or on.
  2. Select the option here to turn off your phone. Then I press the power button again to turn on the phone.
  3. Turning off the phone and restarting it will help you get more out of your existence.
  4. After rebooting, the phone will automatically load with depleted memory, and the Instagram Won’t Go Away notification problem will be fixed.

#7 Reinstall or update Instagram

Likely, the problem with Instagram notification Won’t Go Away is due to the non-updated Instagram app. You can update the app to the new version by removing it from your phone and reconnecting it. You can also update the app by visiting Google Play Store and Apple App Store and searching for the Instagram name.

#8 Clear Instagram cache (This is NOT for iPhone users)

Each device has a cache to store the information that the application desperately needs. This memory is drawn as. The primary purpose of this work is to quickly access the same information on each application to increase the speed of processing and loading information. Cache reduces the amount of data your device uses, so if the data is stored incorrectly in the cache, it may cause a problem. Notification Instagram Won’t Go Away.

  1. On phones, there is a general way to delete the Instagram app, which we see below:
  2. First, click on the Settings option in your Instagram profile.
  3. From this section, enter the Security option.
  4. On iOS phones, an option called Clear Search History displays, and on Android phones, the Search History option is displayed.
  5. Open it and click Delete All.

You may see a red number next to the Instagram icon or the DM icon on Instagram. However, when you open Instagram, there are no new messages. What is the solution to this problem?

While it’s generally helpful to get alerts from your apps, there are some notifications you can’t swipe away on your Android smartphone or tablet. That is because some apps display a permanent notification on Android that won’t go away when you hit the Clear (all) button. However, there are other methods you can use to remove a persistent notification and make more room for other alerts that need your attention. This guide shows how to get rid of the AVG notification on Android, but you can use the same steps to remove any app’s permanent notification on your smartphone or tablet, including Samsung Galaxy devices:

What is a permanent notification in Android?

A permanent notification is a (usually silent) alert displayed by certain apps on your Android smartphone or tablet at all times to let you know they’re running in the background. Apps that tend to display permanent notifications are antivirus apps, password fillers like LastPass, fitness tracking apps like Fitbit, VPN apps, and more.

While this helps you remember the corresponding app is using resources, it also takes up space in your Android’s Notification area as it can’t be removed with the usual methods.

Swipe down from the top of your screen to see all the Android notifications displayed by your apps. When you are done checking them, press the Clear all option, and most notifications disappear, except for the ones displayed there permanently.

Pressing Clear all gets rid of most Android notifications

Pressing Clear all gets rid of most Android notifications

As you can see, the AVG notification is still displayed on your Android device, and swiping it away does not work either.

AVG displays a persistent notification on Android

AVG displays a persistent notification on Android

Usually, the apps that display a permanent notification provide useful services, and you probably do not want to remove them from your Android device. However, if you decide to get rid of an app’s permanent notification to gain more space in your notifications area, there are several options at your disposal.

The fastest way to get rid of a permanent notification on Android

To remove a persistent notification on Android as fast as possible, first, press-and-hold on it. Alternatively, swipe the notification left or right to reveal a gear icon on either side, and then tap on it.

Swipe the notification and press on the subsequent gear icon

Swipe the notification and press on the subsequent gear icon

The notification expands. Tap on “Turn off notifications” at the bottom.

Press on Turn off notifications

Press on Turn off notifications

In the pop-up at the bottom of the screen, disable the switch next to Permanent to get rid of any permanent notification displayed by the app. Then, tap on Apply.

How to get rid of the permanent AVG notification on Android

How to get rid of the permanent AVG notification on Android

The app’s permanent notification is immediately removed from your notification area.

TIP: If you’re using Chrome on Android, you can also deactivate the spammy push notifications you receive from websites.

The fastest way to remove permanent notifications on Samsung Galaxy Android devices

On Samsung Galaxy devices running Android, disabling an app’s permanent notifications is faster than on stock Android. First, press-and-hold on the persistent notification you want to remove. Another option is to swipe the notification left or right, and then tap on the cogwheel icon shown next to it.

Swipe the permanent notification and press the gear icon

Swipe the permanent notification and press the gear icon

Next, tap on the switch next to Permanent to disable it, and then press Save.

Disable the Android persistent notification from AVG

Disable the Android persistent notification from AVG

The notification is removed at once from the Samsung Galaxy device’s notification area.

How to get rid of a permanent notification on Android from Settings

There are several ways to reach an app’s notification settings. The easiest way is to expand the permanent notification by pressing-and-holding on it, and when the notification is expanded, press the cogwheel icon in its top-right corner.

Press the cogwheel in the upper-right corner

Press the cogwheel in the upper-right corner

If you choose to “Turn off notifications” instead, you can access the app’s notification settings by pressing See more in the next pop-up window.

Tap on See more to access an app's notification settings

Tap on See more to access an app’s notification settings

Another way is to tap Manage under the permanent notification.

Press on Manage

Press on Manage

Then, on the next screen, press on the app’s name – in our case, AVG AntiVirus.

Tap on the app whose permanent notification you want to remove

Tap on the app whose permanent notification you want to remove

Last but not least, you can also open Settings and access Apps & notifications.

Access Apps & notifications settings

Access Apps & notifications settings

From the “Recently opened apps, tap the one whose permanent notification you want to remove if it’s available. Otherwise, press on “See all X apps” and tap on your app from the All apps list, where X is the number of apps you have installed.

Tap on the app whose notification you want to remove

Tap on the app whose notification you want to remove

On the next screen, press on Notifications.

Tap on Notifications

Tap on Notifications

No matter how you got here, tap on the switch next to Permanent to disable it.

Disable the switch to stop the permanent notification from appearing on Android

Disable the switch to stop the permanent notification from appearing on Android

Alternatively, you can also tap on Permanent and disable the master switch at the top of the next screen to stop this type of persistent notification.

Disable the master switch to get rid of permanent notifications

Disable the master switch to get rid of permanent notifications

How to remove permanent notifications on a Samsung Galaxy smartphone or tablet from Settings

If you’re using a Samsung Galaxy Android device, press-and-hold on the permanent notification you want to remove to expand it, and then tap on Settings.

Access Settings from the expanded notification

Access Settings from the expanded notification

Alternatively, you can also press on the Notification settings displayed under the alert.

Open Notification settings

Open Notification settings

TIP: If you want the long way around, you can also get here by opening the Settings app and accessing Notifications.

From the Recently sent section, tap the app whose permanent notification you want to remove. If you don’t see the app in the list, press on More and tap on the app’s name from the App notifications list.

Tap on the app whose permanent notification you want to get rid off

Tap on the app whose permanent notification you want to get rid off

No matter how you got here, the obvious option is to tap on the switch next to Permanent to turn it off.

Disable the switch for Permanent notifications

Disable the switch for Permanent notifications

Tapping on Permanent instead takes you to this Notification category. Disable the master switch on top of the screen to get rid of the permanent notification.

Turn off the master switch to get rid of a permanent notification on Samsung Galaxy

Turn off the master switch to get rid of a permanent notification on Samsung Galaxy

TIP: If you’re worried about privacy, feel free to hide the content of notifications on your Android smartphone or tablet.

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