Instagram is now one of the most popular apps, available for all age groups, which is sometimes challenging. Today, many Instagram users report that they can’t see Instagram pictures, and it shows loading icon only.
Here are the reasons, and how to fix Instagram not loading pictures in feed and in direct message.
Why Instagram not loading pictures?
The most common cause of Instagram pictures not loading is technical issues on the app, which can be very frustrating. There are also other reasons such as network problem, which will be discussed in this article.
1. Instagram is down
If you see a number of people on Twitter or Instagram say that Instagram pictures are not loading, so most probably Instagram app is down. So, what you need to do is to check downdetector.com if Instagram is down, then try browsing the app a couple of hours later.
Instagram stores all its content on its servers, and every time you log in, data is retrieved from these servers. Instagram’s servers usually run smoothly, so this might happens sometimes.
It is also possible for Instagram servers to be unavailable at times over the year. Instagram usually responds to this issue directly through their Twitter handle.
Occasionally, Instagram will go down for several hours and if that happens, there is nothing you can do except wait until Instagram fixes the problem.
In the worst-case scenario, the site might be down for a few minutes or even several hours but don’t worry, the site won’t be down the whole day.
In addition, even if the servers are up and running, there may still be other technical problems preventing you from loading images on Instagram. No matter what the situation might be, simply be patient until the issue is resolved on their end.
There can still be other secondary reasons for Instagram pictures not loading, but in the end, they can all be classified as the causes above. The next step is to discuss possible solutions to the Instagram pictures not loading issue.
2. Your Internet connection is poor
If Instagram not loading pictures, the main reason can be the poor network connection from your side. It’s most likely your internet connection too poor, especially if you can’t see anything in your feed. You might have encountered an interruption in your network after logging in to your Instagram account, which prevented you from loading pictures and videos.
- There is no Internet signal; we have experienced many times that network signals fluctuate, and sometimes go down entirely. You must wait for the network to be fixed by your internet service provider if that is the case.
- No data subscription; This is applicable if you are using mobile data or a modem that requires a data subscription to connect to the internet. You can exhaust your data subscription without even realizing it if you play large and high-quality videos on Instagram. Make sure your subscription is active before playing large videos on Instagram.
- Your router might be experiencing technical difficulties, which could cause you to lose internet access. Sometimes a network signal is present, but your router is experiencing some technical difficulties. It is most often possible to resolve the problem by restarting the router.
3. Instagram app is not updated
Your app will not function properly if you do not install the right updates. It’s important to add the right updates because sometimes the wrong ones can cause problems as well. Updates should be installed if you haven’t done so in a while, or if you just acquired a used phone, the phone should be updated. After you install an update, you may experience problems with Instagram not loading pictures. Revert to the previous version if this happens.
4. There is something wrong with cache
The Instagram app stores cache and data to improve user experience. They use this data to track your application usage history, make the appropriate suggestions, and suggest content based on your interests. When this data is corrupt, it will cause the app to malfunction, and this could be the cause of your inability to load pictures on Instagram.
5. Your storage is full
Instagram should download pictures to show you, so imagine once it needs to download the pictures there should be enough space on your mobile phone.
So, better to check your storage just by searching storage on your phone. Follow the onscreen instruction to empty some of the unused apps, or clear data on some apps.
6. You mobile phone is disconnected from Internet
If you are using WiFi, or even mobile data it may happen that you disconnected for a number of reasons. So, if you see any loading issues on Instagram, it’s better to check your connection once again. You can open a browser on your mobile phone, or if you have Whatsapp, you can open it.
If you could search anything using a browser, so your internet is working well.
How to fix Instagram not loading pictures?
Try to check all these solutions. If you still face the issue after trying these solutions, so better to wait for a couple of hours, then try again.
1. Make sure your network is working
If you realize you can’t load Instagram pictures, this is the first thing to check and fix.
You should always open your browser and try loading a few websites before attempting to fix your Internet connection.
A problem with your internet connection means you cannot load any websites, and you should contact your network administrator.
The settings will be refreshed if you restart your router. Alternatively, you should try switching networks. If you are using Wi-Fi, switch to another Wi-Fi network or use your mobile data, and vice versa.
The most important thing is to identify what’s interfering with your network and to make sure that you have an active internet connection.
2. Check if Instagram’s servers are available
In our previous post, we stated that Instagram servers are always running smoothly, but occasionally they go down.
While Instagram servers are unlikely to go offline, it is still necessary to verify server status before proceeding with other troubleshooting steps.
Two important factors must be fixed before you can use Instagram without any issues: the availability of Instagram servers and your Internet connection.
You must check with your colleagues and see if Instagram is working properly to confirm Instagram servers are available.
Second, you can check Instagram’s availability using online tools.
Simply search for “server availability check” or use the search phrase “Instagram Server Status”, the result will be displayed for you.
Once you have confirmed that the servers are online, you can proceed with other troubleshooting steps.
3. Re-Open the Instagram app
You should now focus on fixing technical issues related to Instagram after you confirm that the servers are running and that your Internet connection is active.
First, you should restart the app, which should fix minor glitches preventing you from loading pictures. You can refresh app settings by restarting the app, and if you’re lucky, the problem might be fixed.
You need to restart the Instagram app after checking for updates and finding none, or after installing the updates but the issue persists.
It is important to restart the app to refresh the app settings, as incorrect settings may lead to the app malfunctioning. It is recommended to force close Instagram in the “Settings” section after you have closed the app and any instances running in the background.
You must force close the application to close the app completely when you close the app window.
4. Update your Instagram app
The first step toward fixing technical problems with your Instagram app is to check for updates if you have not done so recently.
After you search for Instagram on the Play Store or App Store, you will see an option called “update” if there are any updates and “installed” if there are no updates.
Directly from the settings of your Instagram app, you can check for updates.
Once you install updates, you should be able to fix a few technical issues with your app.
You need to uninstall new updates if you’re having problems loading pictures on Instagram after installing them because this shows that the new updates aren’t compatible with your phone’s operating system.
There’s also the possibility that the Instagram update may require that you update your OS as well.
5. Clear the cache
Cache and data from apps are essential to improving user experience and must be stored on your device. It’s a good idea to clear the app’s cache and data periodically if you want the app to work smoothly.
You do not need to delete app data. Instead, you should clear the Cache and if that doesn’t fix the problem, you can then delete the app data.
If you tap on “Settings”, then you will find Instagram under the list of all applications, either in the “Apps” folder or “Application Manager”. When you click on Instagram, you will notice there are two options, “Clear Cache” and “Clear Data”.
You should first click on “Clear Cache” and then, if you still cannot see the images, click “Clear Data” as well.
6. Use Instagram on desktop
Due to the issue persisting after you cleared your account data and installed updates, you need to launch Instagram through the browser; you’ll be accessing your account through the web version.
Having problems loading the pictures means the Instagram app still needs to be fixed. Your focus should be on finding a solution to the Instagram app.
7. Re-Install the Instagram app
Instagram cannot function correctly if the setup files are changed. App data and cache may be responsible, and in most cases, you will need to reinstall Instagram. Installing updates might also work, but it is unlikely.
As of now, these are the main reasons why the Instagram app doesn’t function correctly, causing issues with loading pictures.
Reinstalling Instagram is the best way to fix Instagram. When the setup files are changed or are corrupted in other ways, installing updates or clearing the app data and cache will not fix the problem you encounter when trying to view pictures on Instagram.
Download the app from either the Play Store or App Store again after uninstalling it. Since you have installed new setup files, reinstalling the app should resolve any technical issues you’re having.
Nevertheless, you must make sure that app data is cleared before reinstalling the app.
8. Use VPN
sometimes these issues are related to your location, so better to use a VPN to change your address. You can use any free VPN app, and then try again to see if you still facing the issue.
9. Contact support
When Instagram won’t load pictures, you need to contact the Instagram support team to see if they can help. Create a ticket from your account and explain how things began once you use the app.
To contact Instagram:
- Open Instagram app
- Tap your profile picture
- Tap Humberger icon (three-lined icon)
- Go to help
- Tap report a problem
- Choose the most appropriate section