TVs nowadays are more than just a device to show the channels. The new generation of these systems, as we call them “Smart TVs,” now has the capability to connect to the internet via wi-fi, Bluetooth and share their screens with Android phones.
Samsung preloads its TVs with many video streaming platforms such as Youtube and Netflix, but unfortunately, sometimes there is a problem with loading YouTube, and it stocks. In this post, we will tell you why this is happening and what we can do to fix it.
What causes this problem?
As time passes, TVs become closer to computers, so they have the same compartments as computers. Here, we have listed the main reasons why YouTube is not working on Samsung TVs;
Number one: Cache
As you know, the cache is stored by applications to reduce loading times and provide a smoother experience via set configurations. Over time, these configurations can be corrupted, so the downloaded applications will not work correctly.
Number two: Licensing
The second reason is more fundamental than the first one. Note that some models of Samsung’s lineup of Smart TVs might not be licensed to run Youtube. So you have to make sure your TV has the verification to run YouTube unless any afford to fix the problem will contribute to no result.
Number three: Systematic bugs
There are always some smart TVs that have a problem with YouTube. These bugs can be fixed by reinstalling the app or updating your TV’s controlling software.
How to fix the problem?
After finding out what prevents the YouTube app from running on Samsung TVs, it is time to fix the problem with the following possible solutions below;
Number one: Relaunch the app
There are always some minimal bugs that can prevent YouTube from loading. If you want to solve the problem, the easiest way is to relaunch the application. Follow these steps;
Step one: Pick up the TV remote and launch the Youtube App.
Step two: Next, if the app goes to the “Grey Screen,” then hold the “back arrow” button on the remote, and it will take you to the Samsung Smart HUB.
Step three: Finally, choose the Youtube app again to relaunch it.
You can check to see if the problem has been solved on your TV.
Number two: Reinitialize your cache
Sometimes you need to reset your cash in order to return its efficacy. Follow these steps;
Step one: Firstly, turn on your TV and unplug it directly from the wall.
Step two: Next, press and hold the “Power” button on the TV for at least 30 seconds.
Step three: Finally, plug the power back in and check the problem has gone.
Number three: Reset TV to default settings
If you are still unsuccessful in finding the solution, maybe you need to reset all previous settings to the default version. Follow these steps.
Step one: Pick up the TV remote and press the “Menu” button on it.
Step two: Next, click on “Settings” and select the “Support” section.
Step three: Now, choose the “Self Diagnosis” option and highlight and click the “Reset” button.
Step four: You will be asked for a pin code after that. The default pin code should be “0000” unless you have manually changed it.
Step five: Finally, enter the pin code to confirm the process and follow onscreen prompts
Now you can check the results.
Number four: Correction time
If your TV’s system time isn’t correct, it could cause your YouTube app to run improperly. To correct and set the time on Samsung TV, follow the guide below;
Step one: Pick up your TV remote, go to “Settings,” and then click on the “System” option.
Step two: Next, choose “Timer” and click on the “Clock” tab.
Step three: set the time if it is not correct
Check to see if your problem is resolved.
Number five: Update the firmware and clear the history
The last possible way to solve the problem is to update your Samsung TV’s firmware or clear the history of your YouTube account. Finally, you can check your ethernet connection.
Number six: Reinstall YouTube
If none of the above methods worked, maybe you should reinstall the app on your TV. Follow these steps to reinstall the YouTube app;
Step one: First, go to “Apps” on your Samsung TV and select the “Settings” option from the top right corner of the screen.
Step two: Next, click on “Youtube” and then select “Reinstall.”
Step three: You have to wait for the TV to reinstall the application and finish the process.
Thank you for reading this post. As you see, the problem can be resolved in most cases, and you don’t need to worry about it. If you still have an issue with your Samsung television, there is no exception except visiting Samsung’s official and writing a request to ask for help.