If you spend a lot of time on social media, you should be aware of how bothering it is when the app doesn’t send you the verification code. You forget the password and you don’t have access to your Google account. In this blog we’ll help you to solve the google not sending the verification code. There are many reasons for this issues, here we mention some of them.

How to fix Google not sending code to email?

If you are an IPhone or Android user you can use all of the methods which we will mention in this blog. There is no difference between these two and the methods work for both devices.

#1 Check the email spam section

There is a possibility that Google sent the code to your spam section. Open the Gmail app in your device, from left sidebar choose spam section. If Google sent a code, it should be appear there.

#2 Google is down

Maybe the app itself is down. When a lot of people report that something is wrong with their app or they get a strange errors from the app it means the app is down. The best way to see if Google is down or not, visit the downdetector.com website then search “Google” in the search bar.

Google not sending the verification code

#3 Use backup codes

If you have log into your account with other device before, you can use the backup option to access your Gmail (If you turn the 2-step verification on before). Follow the mentioned steps here:

  1. Open the Gmail app.
  2. Find security and click on it.
  3. Tap on 2-step verification.
  4. Tap on “Backup codes”.
  5. There are ten backup codes that you can use them to login with your new device. We will mention how to use backup codes in this blog in FAQ section.

#4 Try another phone

Maybe there is a problem with your phone that it can not receive the code. To make sure your phone doesn’t have any problem, request the verification code from other device.

#5 Internet connection

Poor internet connection can be a reason why Google doesn’t send you the code. Make sure you have a good connection.
If you doesn’t have access to your recovery email, you have to tap on “try another way” again, when you click on that, Google will send the verification code to your phone number.

How to fix Google not sending code to the phone number?

Check the network connection

When you are connected to a poor connection you will not receive the code, connect to the better network and request for a new code. You can also enable the airplane mode and disable it or turn your mobile off and on.

Incorrect mobile phone

Pay attention to the number you enter, maybe you entered the number incorrect and that is the reason why you don’t receive the code. Google send the code to the unknown person you entered their number.

Using VPN or Proxy

If you are using a VPN or Proxy, your IP will change and google identify it as a robot or a suspicious activity. In that case Google may block you and maybe that is the reason why you don’t receive the code. So if you are using a IP changer app, disconnect it.

Check massage spam section

Maybe the code is sent to your mobile as spam massage. If you are an android user you can find your spam massages in massage app, tap on three-dot menu button, then tap on “Spam and blocked”. If you use an IPhone, here what you need to do to find your massages from unknown numbers:

  1. Open the setting
  2. Scroll till you see the massage app, tap on it.
  3. Turn on the “Filter Unknown Senders” on.
  4. Go to your massage app.
  5. Tap on “Filter”.
  6. You will see the spam massages.

FAQ about Google not sending the verification code:

How to use Google Backup code?

When you find your backup codes, go to Gmail, click on “try another way”. If you turned the 2-step verification code on you will see the “Enter one of your 8-digital backup codes” option. Click on it then enter on of the codes.

Why did i receive a unwanted code from Google?

Someone was attempting to sign into your account or someone entered their Gmail wrong and they didn’t realize it.

How to get more help from Google?

Visit https://support.google.com/mail/community for more help about your issue, you can search about the problem that you face in the search bar.


If you tried all of these method which we mentioned above and they didn’t solve the verification code problem, contact Google’s team for more help.


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